The use of the uniform is highly recommended, this must correspond to the level that is being studied.
It is mandatory that the students wear the hairstyle corresponding to the level they are studying. for more information, go to https://www.artandancestudio.com/class-atire
The use of bracelets, watches, large earrings, toys or anything outside the class is not allowed, except when the teacher requires it.
Any student who arrives after the start of class will be entitled to a delay, the arrival tolerance is 10 minutes, once the attendance list is taken, access to the classroom will not be allowed.
Three class delays equal one Absence.
It is required to have a minimum of 80% of attendance in the quarter to be entitled to evaluations and / or scenic practices.
Absences can only be justified with medical proof.
Attendance at rehearsals for scenic practices, shows or performances are mandatory, if the student fails to comply with this point, he/she may be removed from the performance
Access to the classroom is not allowed in the absence of the teacher for safety reasons
The teacher may remove the student from the class after the third (3rd) call for indiscipline during the class.
Any type of interruption or action that generates distraction of the students by the parents during the duration of the class is not allowed, with the exception of emergency cases. Parents need to communicate directly with the front desk if they need their student to be pulled out.
Entrance to the classroom will not be allowed with shoes other than that required in the uniform and must have clean soles
It is not allowed to access the room with food, drinks in glass containers or chewing gum. Only plane water is allowed in a labeled non-glass bottle
The student may only drink water at the times designated by the teacher.
The student must go to the restroom before entering the class.
It is mandatory that the student carries a notebook to make theoretical notes in the 1st 4 levels of ballet.
Access to Users and Guests who have infectious or viral diseases and/ or open wounds is prohibited, ask for our makeup class options at 210 935 2597
The studio is not responsible for forgotten or lost objects in any area of the facilities. All objects in the lost and found box will be donated after 1 month.
Any unforeseen situation or not contemplated in these regulations, will be subject to the resolutions issued by the Management of the studio, and will be complied with by all users without exception or claim.
1. General School Structure
Art & Dance Studio’s regular school year runs from August 10 through June 19. Our curriculum is designed as a full-year learning experience, and students receive the greatest benefit when they complete the full season.
From August through December, classes focus on first-semester methodology, performance skills, and preparation for our Annual Winter Recital. From January through June, classes continue with second-semester methodology, stronger technical development, ballet exams, auditions, competition opportunities, and preparation for our end-of-season showcase.
Summer programs are offered separately during July and are not included in regular school-year tuition.
Enrollment is available year-round when space is available, except during the two weeks before the Annual Winter Recital and the two weeks before the June Showcase. All class placements are subject to studio approval. Students enrolling after October 2026 may be required to take private or regularization lessons in order to safely and successfully join their assigned class level.
Showcase and recital participation fees start at $80 per student/event and may be adjusted depending on venue pricing, production needs, and event costs. Ballet exams have a separate $25 exam fee for all ballet levels, including Pre-Ballet.
Full-season participation is strongly recommended for all students and is required for students participating in the competition team.
2. Financial Policy, Refunds, Drops & Withdrawals
A valid card on file and signed studio policies are required for all enrollments. Enrollment cannot be completed without both. Tuition is billed monthly and reserves the student’s spot in class; it is not based on the number of classes attended or the number of classes offered in a particular month.
The regular season is billed from August through June. August tuition is prorated to three weeks. All remaining monthly payments are charged in full, regardless of holidays, scheduled closures, absences, vacations, illness, or personal schedule conflicts.A $50 seasonal registration fee is required per student and is non-refundable, non-transferable, and not prorated. Registration may be waived only during the official re-enrollment period announced each season, when August tuition is paid by the end of the season. After the deadline, the registration fee is due in full.
Tuition is automatically processed on the 1st of each month using the card on file. Families who do not wish to use the card on file must make payment before the 1st using another accepted payment method. Accepted payment methods include cash, check, Zelle, Venmo, ACH, debit card, credit card, or parent portal payment. Art & Dance Studio no longer charges convenience fees or credit card surcharges for regular tuition payments.
Tuition is considered late after the 5th of the month, and a 10% late fee will be added to the overdue balance. Monthly statements may be sent as a courtesy, but families are responsible for checking their balances and due dates through the parent portal.
If tuition remains unpaid after the 15th of the month, the student may be automatically dropped from class. The family remains responsible for the unpaid balance, and the card on file may be charged. The studio may attempt to process the card on file up to three times for unpaid balances. To rejoin, the student must pay any outstanding balance, a new registration fee, and current tuition, if space is still available.
A $25 NSF fee will be charged for any returned or bounced check.
Art & Dance Studio reserves the right to adjust tuition, fees, schedules, and policies as needed. Families will be informed of changes through official studio communication channels. Tuition typically increases at the beginning of each new season.
Discounts
Discounts are not cumulative and cannot be combined with other promotions unless approved by management.
Available discounts may include:
Multi-class discount: 5%
Sibling/multi-student discount: 5%
Military discount: 10%
3-month prepaid tuition: 5%
6-month prepaid tuition: 10%
Full-season prepaid tuition: 15%
Prepaid tuition discounts are available only when paid in advance and applied through the front desk. All prepaid tuition is non-refundable and non-transferable.
Class Minimums
A minimum of five students is required to open or maintain a class. If a class does not meet the minimum, Art & Dance Studio may combine classes, adjust the schedule, move students to another appropriate class, convert the class to a different format, or cancel the class. If the studio cancels a class and no reasonable alternative is offered, an approved refund or credit may be issued.
Drops & Withdrawals
A 30-day written notice is required to drop a class or fully withdraw from the studio. Withdrawal requests must be sent to the studio email and must include the student’s name, class name, and reason for withdrawal. Telling a teacher verbally, missing class, or stopping attendance does not count as an official withdrawal.
Families are financially responsible for tuition during the 30-day notice period. Tuition remains due through the effective withdrawal date, regardless of attendance. Drops and withdrawals take effect at the end of the billing month, provided the required 30-day notice has been received.
The account must have a $0 balance at the time of withdrawal. If there is a balance due, the card on file may be charged before the drop or withdrawal is completed.
If a student is absent for two months and one day without official withdrawal notice, the studio may automatically withdraw the student from the system. However, the family remains responsible for tuition and fees owed because no withdrawal notice was submitted. If the student wishes to return, registration and current tuition will apply.
Refund Policy
All tuition, registration fees, prepaid tuition, costume fees, event fees, recital fees, showcase fees, exam fees, and other payments are non-refundable and non-transferable.
No refunds, credits, or tuition adjustments are given for missed classes, holidays, scheduled closures, vacations, illness, weather closures, personal conflicts, or failure to attend. Refunds are only considered if Art & Dance Studio cancels a class or program and no reasonable alternative is offered.
Refund requests must be submitted in writing by email to be considered for review. Verbal requests, text messages, conversations with teachers, or in-person comments do not qualify as an official refund request.
Any refund request submitted by a parent/guardian is subject to management review and is not guaranteed. If a refund is approved by management, Art & Dance Studio will contact the family using the contact information on file. If the family does not respond within the timeframe provided by the studio, the refund offer will expire and cannot be renewed.
Withdrawal requests must also be submitted in writing by email. If a student stops attending or verbally communicates a withdrawal without submitting the required written email notice, the student will remain enrolled and tuition charges will continue. If the next month’s tuition is processed because no written withdrawal notice was received, no refund will be issued.
Any approved refund may be reduced by the processing fees charged to the studio by the payment processor or bank.
3. Attire & Dress Code
All students are expected to follow the assigned uniform and dress code for their class level and dance style. Uniform information is available in the Class Attire Binder at the front desk and through the parent portal. Families are responsible for reviewing and following the correct attire requirements.
New students have a 30-day grace period to order and receive their required uniform. Uniform orders should be placed in advance, as shipping times and availability are not guaranteed. Art & Dance Studio reserves the right to update uniform requirements by level, class, program, or teacher recommendation.
Hair must be secured away from the face for all classes. Ballet students at all levels are required to wear a proper ballet bun. Jewelry, watches, and loose accessories are not allowed in class for safety reasons. Small stud earrings that do not hang are permitted.
Students must wear the correct dance shoes for each class style. Dance shoes must be used inside the studio only for safety, hygiene, and protection of the dance floors. Dance shoes should not be worn outside, in the parking lot, or in restrooms.
For safety reasons, Crocs or similar slip-on footwear are not allowed on studio premises. Students may not participate in class if their attire, shoes, or accessories create a safety concern. Final decisions regarding attire safety and class participation are at the discretion of the Academic Director.
Students and families are responsible for labeling all shoes, dance bags, jackets, water bottles, and personal belongings. Art & Dance Studio is not responsible for lost, stolen, or misplaced items. Lost and found items will be cleared out at the end of each semester.
Recital, showcase, exam, and photo-week attire may be different from regular class attire. Families are responsible for following all event-specific dress code instructions, including proper undergarments when needed to avoid visible underwear or costume issues.
4. Recitals, Showcases, Exams & Performances
Recitals, showcases, exams, auditions, competitions, and other performance opportunities are part of Art & Dance Studio’s training program. These experiences help students build confidence, discipline, stage presence, and technical growth.
Participation in recitals, showcases, ballet exams, auditions, and competitions is optional for regular students unless otherwise required by a specific program. Competition team/company members are required to audition and commit to the full competition season. Competition team and company membership are considered the same program for policy purposes.
Students who do not participate in a performance may still learn choreography during regular class time as part of the curriculum. Learning choreography in class does not automatically register a student to perform. A student may perform only when the required participation fee has been paid and all participation requirements have been met.
Event fees are listed in the Financial Policy and in event-specific communications. Participation fees are charged per student, per event and cover participation only. Costumes, accessories, extra rehearsals, coaching, competition fees, travel, photos/videos, and other event-related expenses may be billed separately.
Opt-out deadlines are published with each recital, concert, showcase, or event communication. Once the opt-out deadline has passed, participation fees are non-refundable and remain due even if the student later chooses not to participate.
Costume fees are separate from participation fees. Costume prices may vary, typically between $75 and $125, depending on the event, style, and supplier. Costumes must be paid in full before they are ordered. Costume payments are non-refundable, non-transferable, and cannot be returned once ordered. Families are responsible for confirming the costume size before ordering, and a size agreement may be required.
If a student drops or withdraws after a costume has been ordered, the family remains responsible for the full costume balance. The costume belongs to the student whether or not they participate in the event. Costumes may be taken home once the account is paid in full. Costumes not picked up within 30 days may be placed in lost and found and may be discarded at the end of the semester.
Costume alterations are the family’s responsibility unless otherwise stated by the studio.
Students must maintain at least 80% attendance per semester to be eligible for recitals, showcases, exams, competitions, auditions, and other studio events. Repeated absences, late arrivals, missed rehearsals, behavior concerns, unpaid balances, or lack of readiness may affect placement or participation.
Art & Dance Studio reserves the right to remove a student from a performance, exam, audition, or competition if attendance, behavior, payment, or readiness requirements are not met. If removal is determined by the studio, the participation fee may be refunded. Costume fees remain due if the costume has already been ordered.
Final participation and readiness decisions are at the discretion of the Academic Director, teacher, and/or examinator when applicable.
Regular class time may be used for recital, showcase, exam, and performance preparation. Extra rehearsals may be required or recommended for some groups, soloists, competition dancers, or students needing additional preparation. Extra rehearsals may be billed separately as private lessons, semi-private lessons, coaching, or event rehearsal fees. Missed extra rehearsals are non-refundable.
Event schedules, venues, dress codes, check-in times, deadlines, and procedures will be communicated separately before each event. Families are responsible for reading and following all event communications. Art & Dance Studio reserves the right to adjust event dates, times, venues, fees, schedules, procedures, or requirements when necessary.
Students with unpaid balances may not participate in performances, exams, auditions, competitions, or other studio events until the account is paid in full.
Competition participation is by audition and/or invitation only. Competition-related expenses, including entry fees, costumes, coaching, rehearsals, travel, photos/videos, and other costs, are separate from regular tuition. Competition fees are non-refundable once the student has been registered with the competition.
Auditions and placements are based on readiness, skill level, attendance, behavior, and program needs. Final decisions are at the discretion of the Academic Director, teachers, and/or examinator when applicable.
For photo and video permissions, please refer to Section 5: Photography & Video Release Policy.
5. Photography & Video Release Policy
Art & Dance Studio may take photos and videos during regular classes, rehearsals, performances, competitions, recitals, showcases, camps, workshops, and other studio activities.
Families are automatically opted in to the studio’s media release unless they opt out through the parent portal waiver section. Media preferences are managed by the family through the parent portal. Art & Dance Studio cannot opt out on behalf of a family, even if the request is made by email, text, or in person.
Photos and videos may be used for studio purposes, including social media, website content, studio displays, flyers, newsletters, recital or showcase programs, competition recognition, advertising, marketing, parent communications, and other printed or digital studio materials.
Group photos and videos may be used even when students are not individually named. If a family chooses to opt out, the student will not be included in studio media, including promotional posts, recognition posts, printed materials, public celebration posts, shared event photo/video folders, or WhatsApp videos.
Opting out does not affect the student’s ability to attend class, learn choreography, participate in studio activities, or perform in events. However, it may limit the student’s inclusion in public recognition, event highlights, media folders, and studio communications that include photos or videos.
Families are responsible for keeping their media release preference updated in the parent portal. The system will remember the family’s media preference unless the family changes it.
Families may take photos or videos of their own child during open classes or events when allowed. Art & Dance Studio asks families to be respectful of other students’ privacy. The studio is not responsible for photos or videos taken, posted, or shared by other parents or guests.
Professional photographers or videographers may be used for certain events. Their photos or videos may be shared or sold separately.
If a family changes their media preference after photos or videos have already been posted, printed, published, or distributed, Art & Dance Studio will make reasonable efforts to stop future use but cannot guarantee removal from materials already released.
Perfect — here is the drafted Section 6: Class Attendance, Punctuality & Make-Up Classes in a shorter, practical style.
6. Class Attendance, Punctuality & Make-Up Classes
Regular attendance is expected. Dance training builds progressively throughout the season, and consistent attendance supports safe skill development, class progress, exam readiness, performance preparation, and proper placement.
Parents may report absences through the class WhatsApp chat, by messaging the office directly, or by logging the absence through the parent portal. Studio communication numbers are 210-935-2597 and Jardiel’s office number: 210-200-9080
Make-up classes are offered only as an optional courtesy for illness, injury, or unavoidable absences and are not guaranteed. Make-up classes do not remove the original absence from the student’s attendance record. Make-ups must be scheduled through the front desk at least two days in advance, are subject to availability, must be completed within 30 days of the missed class, and are limited to two per month. Same-day requests are not accepted. Missed scheduled make-ups are marked as completed and cannot be rescheduled. Make-ups are non-transferable and may be scheduled in a different style, lower level, or age-appropriate class depending on availability.
Students must arrive on time and ready to dance. For safety, students who arrive late may enter class only at the teacher’s discretion. Students arriving more than 15 minutes late may observe only, as they have missed the warm-up portion of class. This applies to all classes and styles.
Attendance may affect eligibility for recitals, showcases, ballet exams, auditions, competitions, and class placement.
Holiday Calendar & Studio Closures
The studio will be open on regularly scheduled class days except for the following closures:
2026
Labor Day: Monday, September 7
Thanksgiving Break: November 23–28
Winter Break: December 21–January 2
Classes resume: Monday, January 4
2027
Spring Break: March 8–13
Easter Holiday: March 26–27
Memorial Day: Monday, May 31
Official holidays and scheduled studio closures are already considered in the season calendar and are not treated as missed classes. Make-up classes are not offered for holidays or scheduled closures. No refunds, credits, tuition reductions, or adjustments are given for holidays, scheduled closures, absences, vacations, illness, weather closures, or personal conflicts.
Weather closures will be handled on a case-by-case basis. Updates will be shared through WhatsApp announcements, SMS, and the studio Facebook page.
Art & Dance Studio reserves the right to adjust class schedules, instructors, rooms, levels, or class formats when needed. Classes may be combined or adjusted due to enrollment, scheduling, or program needs. Families will be notified of schedule changes through official studio communication channels.
Trials & Placement Classes
New students may receive one free trial class per dancer, subject to availability. Current students who are actively enrolled may try another class one time at no charge, subject to availability. Free trials also serve as placement classes when needed.
7. Studio Conduct & Etiquette
Art & Dance Studio is committed to maintaining a safe, respectful, inclusive, and welcoming environment for all students, parents/guardians, siblings, guests, staff, and visitors. All members of our studio community are expected to treat teachers, assistants, staff, students, families, and the facility with respect.
Disrespectful, aggressive, disruptive, unsafe, or inappropriate behavior may result in removal from class, a parent meeting, written warning, suspension, or dismissal from the studio. Art & Dance Studio reserves the right to refuse service or end enrollment if a student or family’s behavior becomes harmful to staff, students, families, or the studio environment. Final conduct decisions are made by management and/or the Academic Director.
Students are expected to arrive prepared, dressed appropriately, and ready to participate. Students must treat teachers, classmates, staff, studio property, and equipment with care. Any damage to studio property caused intentionally or through misuse will be the financial responsibility of the parent/guardian.
Students should use the restroom before class whenever possible. No food, gum, snacks, or drinks are allowed inside the classroom, except water in a non-spill bottle with a secure lid. Open cups, soda cups, or any drink containers that may spill are not allowed.
Electronics are not allowed in the classroom, including cell phones, tablets, smart watches, digital watches, or similar devices, unless specifically approved by the teacher or management for a class-related purpose.
Parents/guardians are not allowed inside the classroom during class time unless it is an approved open class, trial situation, Mommy & Me class, or the studio/teacher has invited them in. Parents should not interrupt teachers between classes, as teachers have limited transition time. Questions about class progress, placement, concerns, or conflicts should be directed first to the front desk. If further support is needed, families may contact the Academic Director by email.
Concerns should not be discussed in front of students, other families, or in class group chats. Parent WhatsApp chats are used for studio/class communication only. Chats may be set so only admins can send announcements. Any parent messages, questions, or concerns should be sent directly to the studio WhatsApp or SMS number.
Siblings and children not enrolled in the current class must be supervised by their parent/guardian at all times. Art & Dance Studio does not provide childcare or lobby supervision for siblings or guests. Children who are not in class may not be left unattended in the lobby or anywhere on studio premises.
Parents/guardians must approach the front desk for drop-off and pick-up for students under 15 years old. After class, students must wait inside the lobby until picked up. Students may not wait outside, in the parking lot, or around the building without a parent/guardian or authorized adult.
Parents must notify the studio in advance if they will be late for pick-up or if someone else will be picking up the student. Late pick-up may result in additional fees. Repeated late pick-ups may require a meeting with management.
Students may use studio equipment only with teacher permission. Any damaged equipment, spills, or safety concerns should be reported immediately. Families are expected to help keep the lobby, restrooms, classrooms, and common areas clean and respectful for everyone.
Perfect — since you want to merge Safety & Emergency Procedures with Health, Illness & Injury Policies, here is the drafted combined section:
8. Safety, Health & Emergency Procedures
Parents/guardians are responsible for keeping emergency contacts, authorized pick-up information, medical information, allergies, physician information, and insurance information updated in the parent portal. Families may update this information directly or request assistance from the front desk. Art & Dance Studio is not responsible for delays or issues caused by outdated or missing emergency information.
In case of emergency, Art & Dance Studio may contact 911 or emergency medical services first, followed by the parent/guardian. If the parent/guardian cannot be reached, the studio will attempt to contact the emergency contacts listed in the parent portal. Staff may provide basic first aid when appropriate while waiting for parents or emergency responders.
Parents/guardians must make sure the studio is open and staff are present before leaving a student. Students are under studio supervision only during their scheduled class time, approved rehearsals, events, or studio activities. Parents/guardians are responsible for supervising students before and after class unless the student has been checked in or is waiting inside under studio direction.
Students under 15 years old must be dropped off and picked up through the front desk. Students must wait inside the lobby after class until picked up. Students may not wait outside, walk to the parking lot, or remain around the building without a parent/guardian or authorized adult. The parking lot and surrounding areas are not supervised by Art & Dance Studio.
Students under 15 will only be released to a parent/guardian or authorized pick-up person. Parents must notify the studio in advance if someone else will pick up the student. The alternate pick-up person’s name, phone number, and photo ID may be required before release. Art & Dance Studio may request ID from anyone picking up a student and may refuse release if the person is not authorized or cannot provide identification.
If a parent/guardian is late, younger students may temporarily remain inside the lobby or classroom area only if staff are available. A 10-minute grace period is allowed after class. After that, a late pick-up fee of $5 for every 10 minutes may be added to the family account.
Students should not attend class when they are sick, contagious, feverish, or showing symptoms that may put others at risk. Students recovering from illness or injury may be asked to sit out, modify participation, or provide medical clearance before returning to full activity. Art & Dance Studio may refuse participation if a student appears too ill or injured to safely participate.
Students and families must follow staff instructions during fire drills, evacuations, lockdowns, facility issues, or emergency situations. Only students, staff, and approved adults are allowed in classroom, backstage, or restricted areas. Parents and guests may not enter restricted areas unless invited or approved by the studio.
Safety concerns, spills, hazards, injuries, damaged equipment, or facility concerns should be reported to staff immediately. Students may use studio equipment only with teacher permission. Families may be financially responsible for damage caused intentionally or through misuse.
Art & Dance Studio reserves the right to close, delay, modify, or cancel classes due to severe weather, power outages, facility issues, safety concerns, emergencies, or any situation that may affect the safety of students, staff, or families.
Absolutely — here is the drafted Section 9: Anti-Bullying Policy.
9. Anti-Bullying Policy
Art & Dance Studio is committed to maintaining a safe, respectful, and inclusive environment for all students, parents/guardians, siblings, guests, staff, instructors, assistants, and visitors.
Bullying is not tolerated on studio premises, during classes, rehearsals, events, competitions, recitals, showcases, or in any studio-related digital communication, including WhatsApp chats, text messages, email, or social media.
Bullying includes repeated, intentional, aggressive, intimidating, humiliating, or harmful behavior. This may include verbal bullying, physical bullying, social exclusion, cyberbullying, threats, intimidation, teasing, name-calling, spreading rumors, or targeting someone because of skill level, age, race, culture, language, body type, disability, gender, religion, background, or any other personal characteristic.
Students and families are encouraged to report bullying to the front desk, teacher, Academic Director, or management. Reports may be made in person, by email, phone/text, or WhatsApp. Anonymous reports may be accepted when possible.
Reports will be handled confidentially as much as possible; however, confidentiality cannot be guaranteed if information must be shared for safety, investigation, or resolution purposes.
Art & Dance Studio will review and investigate reports before taking disciplinary action unless immediate action is needed for safety. Consequences will depend on the severity of the situation and may include a parent meeting, warning, removal from class, suspension, dismissal from the studio, or contacting authorities when necessary.
Retaliation against anyone who reports bullying or participates in an investigation is prohibited. Intentional false reports may also be considered a conduct violation.
Art & Dance Studio’s priority is to maintain a safe and respectful studio environment. While the studio will address concerns connected to studio activities, we cannot control every interaction between students outside of studio-supervised activities.
Final decisions regarding consequences are made by management and/or the Academic Director.
10. Sexual Abuse & Harassment Prevention Policy
Art & Dance Studio has a zero-tolerance policy for sexual abuse, sexual harassment, misconduct, grooming behavior, inappropriate physical contact, inappropriate comments, or inappropriate communication of any kind.
This policy applies to all students, parents/guardians, siblings, guests, staff, instructors, assistants, contractors, volunteers, and visitors. It applies on studio premises, during classes, rehearsals, events, performances, competitions, recitals, showcases, camps, workshops, and in any studio-related communication, including WhatsApp, text messages, email, or social media.
Sexual harassment includes any unwanted verbal, physical, visual, written, or electronic conduct of a sexual or inappropriate nature. Sexual abuse or misconduct may include inappropriate touching, advances, comments, gestures, messages, requests, grooming behavior, exposure to inappropriate material, or any conduct that creates an unsafe, hostile, intimidating, or inappropriate environment.
Any concern, suspicion, report, or incident should be reported immediately to management, the Academic Director, or the owner. Reports may be made in person, by email, phone/text, WhatsApp, or anonymously when possible.
Reports will be handled confidentially as much as possible. However, confidentiality cannot be guaranteed when information must be shared for safety, investigation, mandatory reporting, law enforcement involvement, or legal compliance.
Art & Dance Studio may involve law enforcement, child protective services, or other appropriate authorities when required or appropriate. The studio may also take immediate protective action while a report is being reviewed, including separating individuals, removing someone from class or activities, limiting access to the studio, or suspending participation.
Consequences may include a parent meeting, written warning, removal from class or activities, suspension, dismissal from the studio, termination of a staff/contractor/volunteer relationship, or contacting authorities.
Retaliation against anyone who reports a concern, supports a report, or participates in an investigation is strictly prohibited. Intentional false reports may also be treated as a serious conduct violation.
Final decisions regarding studio action are made by management and/or ownership.
11. Communication & Ethics
Art & Dance Studio communicates with families through the parent portal, email, WhatsApp, SMS/text, phone calls, website/newsletter, and the studio front desk.
Official contact information:
Main studio number: 210-935-2597
Office/Jardiel’s number: 210-200-9080
Email: artandancestudio@gmail.com
Families are responsible for reading official studio communications, including deadlines, balances, event instructions, closures, schedule changes, and policy updates. Families are also responsible for keeping phone numbers, email addresses, and parent portal information updated. Art & Dance Studio is not responsible for missed information due to outdated contact information, muted chats, unread messages, or blocked communication channels.
WhatsApp class chats are used mainly for announcements and class communication. Chats may be set to admin-only when needed. Parent questions should be sent directly to the studio WhatsApp/SMS number instead of being posted in group chats.
Urgent concerns should be handled by calling or texting the studio directly. Teachers are not expected to answer parent questions during class, between classes, through personal phones, while supervising students, or during performances and events.
Financial questions should be directed to the front desk or management, not teachers.
Art & Dance Studio will make reasonable efforts to respond during business hours. Response times may vary, and the studio is not required to respond immediately outside business hours.
If communication becomes aggressive, excessive, inappropriate, or unsafe, Art & Dance Studio may limit communication to email or management-only communication.
Families are expected to represent the studio respectfully at events, competitions, rehearsals, performances, and public activities. Public negative behavior toward the studio, staff, students, or families may be addressed under the Studio Conduct & Etiquette policy.
12. Accident Waiver & Liability Release
Participation in Art & Dance Studio classes, rehearsals, recitals, showcases, exams, competitions, auditions, camps, workshops, private lessons, studio events, off-site events, and related activities is voluntary and involves risk.
Dance and physical activity may include risks such as slips, falls, collisions, muscle strain, sprains, fractures, illness, concussion, or other serious injury. By participating, the student, adult participant, parent/guardian, visitor, or guest accepts these risks.
Parents/guardians and adult participants confirm that the participant is physically able to participate and are responsible for consulting a medical professional when needed. Art & Dance Studio owners, directors, teachers, staff, contractors, volunteers, and representatives are not physicians or medical providers.
Families are responsible for informing the studio of any medical conditions, allergies, injuries, limitations, or restrictions before participation. Failure to provide updated medical information may limit the studio’s ability to respond appropriately.
Art & Dance Studio may stop or modify participation if a student appears injured, ill, unsafe, or unable to participate appropriately. In an emergency, families authorize Art & Dance Studio to seek emergency medical care when needed. Families accept responsibility for medical expenses, ambulance costs, emergency care, or related costs.
To the fullest extent allowed by law, families release and hold harmless Art & Dance Studio, its owners, directors, teachers, staff, contractors, volunteers, representatives, and facility partners from claims related to participation, injuries, accidents, illness, property loss, or incidents occurring on studio premises, in parking areas, at rented venues, during off-site events, or while using studio equipment.
Families agree to indemnify and hold harmless Art & Dance Studio from claims caused by the participant’s actions, behavior, negligence, failure to follow rules, or misuse of equipment or facilities.
Students and families must follow all studio rules, staff instructions, safety policies, and event procedures. Failure to follow rules may result in removal from class, activity, or event without refund.
Signing the studio policies, enrollment agreement, or parent portal waiver confirms acceptance of this Accident Waiver & Liability Release.